Kundo

Kundo is an AI-first Service Experience Platform that transforms how organizations handle customer service. With over 500 satisfied customers and more than 15 years of experience, Kundo is the obvious platform for those who want to stay ahead.

Kundo unifies the entire service experience into a single ecosystem – where self-learning AI agents work alongside human support. The platform's three core products – AI Ticketing, Knowledge Agent, and AI Chat – ensure that the right answers reach the right person, in the right channel, immediately. Knowledge is maintained automatically without manual work, which means that quality is never compromised. With seamless integrations with CRM, business systems, and order systems, Kundo easily fits into your existing environment – and you can be up and running in just 1–2 weeks.

Advantages:

• AI Ticketing that generates response drafts and halves case handling time

• Self-learning Knowledge Agent that keeps all knowledge updated automatically

• AI Chat available 24/7 – trained on your voice, your values, your brand

• Full GDPR compliance and accessibility adaptation according to WCAG

• Scalable comprehensive solution for everything from the public sector to commerce, finance, and tech

Kundo delivers the next generation of customer service – free from friction, free from chaos, and free from manual maintenance. The result? More satisfied customers, faster agents, and a service experience that truly measures up in the AI era.