Zendesk

Zendesk

AI-driven CRM for smarter sales, better follow-up, and a stronger pipeline.

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Zendesk Sell is an AI-driven CRM that simplifies salespeople's work and provides a clear overview of customers, deals, and daily activities.

All communication and activities are gathered in a common feed, making it easy to follow up and make the right decisions.

The system uses artificial intelligence to prioritize leads, suggest follow-ups in real-time, and provide recommendations for the next steps in each deal.

The solution is available on both desktop and mobile app and can be used even offline.
The platform has built-in tools for calls, emails, and task management and integrates seamlessly with other Zendesk products.

Advantages:

  • AI-prioritized leads and recommended next steps

  • Real-time follow-up suggestions

  • All communication gathered in a common feed

  • Built-in tools for calls, emails, and tasks

  • Works on desktop, in mobile app, and offline

In summary, it is a scalable tool for sales teams that want to work more efficiently, focus on the right opportunities, and increase their closures with the help of AI.

Plans:

Team

An effective solution for growing teams

  • Case management system for seamless customer service

  • Self-service help center

  • AI-driven assistants for automated support

  • Pre-built analytics tools for data-driven insight

  • Access to over 1000 integrations for maximum flexibility

$69/Month

Team

An effective solution for growing teams

  • Case management system for seamless customer service

  • Self-service help center

  • AI-driven assistants for automated support

  • Pre-built analytics tools for data-driven insight

  • Access to over 1000 integrations for maximum flexibility

$69/Month

Growth

Perfect for companies looking to expand their customer service capacity.

  • All features from the Team package

  • Multiple ticket forms for customized support

  • Service level agreements (SLA) for quality assurance

  • Customer satisfaction measurement (CSAT)

  • Multilingual support for global reach

$115/Month

Growth

Perfect for companies looking to expand their customer service capacity.

  • All features from the Team package

  • Multiple ticket forms for customized support

  • Service level agreements (SLA) for quality assurance

  • Customer satisfaction measurement (CSAT)

  • Multilingual support for global reach

$115/Month

Professional

Advanced solution for professional support teams.

  • All Growth features

  • Customized analytics tools

  • Competency-based case distribution

  • HIPAA-certified for secure data handling

  • Capability for Copilot integration

$149/Month

Professional

Advanced solution for professional support teams.

  • All Growth features

  • Customized analytics tools

  • Competency-based case distribution

  • HIPAA-certified for secure data handling

  • Capability for Copilot integration

$149/Month

Enterprise

The ultimate solution for large organizations.

  • All Professional features

  • Customizable agent roles

  • Sandbox environment for secure testing

  • Content blocks for effective communication

  • Advanced data protection available

$219/Month

Enterprise

The ultimate solution for large organizations.

  • All Professional features

  • Customizable agent roles

  • Sandbox environment for secure testing

  • Content blocks for effective communication

  • Advanced data protection available

$219/Month

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